cmnas.blogg.se - Kplc tokens problem today

#KPLC TOKENS PROBLEM TODAY HOW TO#
#KPLC TOKENS PROBLEM TODAY INSTALL#
#KPLC TOKENS PROBLEM TODAY CODE#
#KPLC TOKENS PROBLEM TODAY TV#

Once you have input your meter number, tap on the little search icon located beside the search box.

Select ‘Meter Number’ and in the search box type in your 11-digit meter number.

Contact your provider to find the nearest location to prepay and get the token/code to restart the. The only way to get it operating is to make more prepayment and get the tokens/code for your unit and then enter it to start the electric again.

Under this menu, there are two options to choose from i.e Account Reference and Meter Number. Prepaids work up to the point that the prepayment is exhausted and then shut off the electric supply.

Upon launch of the app, a list of menus will be displayed on the home-screen whereby you are required to select the first option which is ‘My Bill/My Token’.

Once installed, proceed and open the app.

#KPLC TOKENS PROBLEM TODAY INSTALL#

Download and install the MyPower self service app from the Playstore.

#KPLC TOKENS PROBLEM TODAY HOW TO#

Some of these features include:įor this article, we shall focus on the latter and highlight the steps on how to retrieve delayed KPLC tokens using the app. A brief snapshot of KPLC Twitter account and its customers show that queries raised include problems with purchasing tokens, power outages and wrong bills (. The app is a self-service platform that provides a variety of functions for both prepaid and postpaid users. Via KPLC Ussd ( Charged )Īnother alternative to get delayed KPLC tokens is by using KPLC’s official MyPower app that is available in the playstore. However, you do not have to relive this moment again because we have a solution on how you can check and retrieve any delayed tokens after purchase or for alternative KPLC paybill numbers to buy tokens. If you have ever had any experience like the above, you clearly know the feeling of disgust mixed with anger you directed towards KPLC. 5 minutes later, nothing! No token message in sight. So in desperation, you make another purchase. The transaction successfully goes through but the token message is yet to make its arrival.

You reach for your phone and attempt to purchase some tokens via KPLC paybill number. As typical as every Kenyan would do, you peek outside to see if this inconvenience is shared across the neighborhood but alas! your household is the only one engulfed in darkness.

#KPLC TOKENS PROBLEM TODAY TV#

Picture this: You are engrossed in your favorite tv programme when all of a sudden, the lights go out. However, misfortunes may happen like inputting a wrong account number when purchasing tokens, misplacing the physical token, accidentally deleting the SMS message containing the token codes or a system outage causing token delay for hours.

#KPLC TOKENS PROBLEM TODAY CODE#

Such tokens contain a 20-digit code that is fed into the token meter to reload your account. Such meters are fed token codes purchased via either MPESA or through vendors. Though the adoption of one over the other is quite relative, majority of Kenyans use token meters to power their households. Prepaid systems require consumers to pay first ( through token purchase) before accessing the electricity while PostPaid systems enable consumers to pay after utilizing the service. Select tweets by Kenyans unable to get in time purchased tokens. It does so through the use of systems configured to bill its consumers either via prepaid or postpaid. An inquiry by standard digital indicates that KPLC is aware of the problem but is taking time to address the issue. "You need to be jailed, follow Chumo, we need better and cheap services from KPLC," Doyle Hassan said.Kenya Power is the sole company mandated to provide electricity nationwide. Kanyi Josef said: "Why the same problem for so many times, are you doing the same things expecting different results? Because now that's madness." "Still sorting the problem 24hrs later? Who is your systems admin?" Samson Aooko posed. "Someone needs to sue you to bankruptcy, this company should be shut down," tweeted. W e are still sending your tokens after resolving the system delay problem," KPLC tweeted on Sunday.īut some customers accused the company of taking so much time to solve the issue. "In case you have not received after purchase, please send us the transaction code and meter number for action. Some of the disgruntled customers took to social media to express their frustrations. The problem has been experienced since Friday. Kenyans have expressed their frustration over the delays in getting prepaid tokens from the Kenya Power and Lighting Company.